Important Disclosure: Fan Event Ticket is a secondary market reseller & isn't the primary provider of the tickets, Final ticket prices are higher than their face value.
Important Disclosure: Fan Event Ticket is a secondary market reseller & isn't the primary provider of the tickets, Final ticket prices are higher than their face value.
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faneventticket.com (the "Website") is fully owned and operated by G.M.A Events and Hospitality Services (the "Company") with its headquarters located in Estonia. The Company's contact details are published in the "Contact us" section of this website for your convenience. Should you have any questions or concerns regarding these terms or our services, we encourage you to reach out through the provided communication channels.
For the purposes of these Terms and Conditions, words denoting the singular number shall include the plural number and vice versa; words denoting the masculine gender shall include the feminine gender; words denoting persons shall include corporations, partnerships, and other corporate entities. The headings in these terms and conditions (the "T&C") are included for ease of reference and will not affect its interpretation. These conventions are designed to ensure comprehensive coverage and equal application to all users regardless of identity or status.
The following T&C constitute a legally binding agreement between the Buyer and the Company with regard to the access and use of this Website. By accessing, browsing and/or using this Website, you acknowledge that you have read, understood, and agree to be bound by these T&C and to comply with all applicable laws and regulations. Your continued use of the Website indicates ongoing acceptance of these terms. If you do not agree to these T&C, you must immediately cease using this Website and its services.
You hereby certify that you are of legal age to use this Website and legally competent and duly authorized to do so. The Company reserves the right to verify user age and identity where necessary to ensure compliance with relevant laws and regulations. Users under the legal age in their jurisdiction must obtain parental or guardian consent before accessing our services.
As a condition of your use of this Website, you undertake not to use this Website for any purpose which is unlawful or prohibited by these T&C. You may not use this Website in any manner that could damage, disable, overburden, or impair any server, or the network(s) connected to any Company server, or interfere with any other party's use and enjoyment of this Site. Additionally, you agree not to attempt to gain unauthorized access to any portion of the Website, other accounts, computer systems, or networks connected to the Website through hacking, password mining, or any other means.
The Company reserves the right to modify these T&C at any time without prior notice. Any changes to these terms will be effective immediately upon posting on this Website. Your continued use of the Website following any changes constitutes your acceptance of such changes. We recommend reviewing these T&C periodically to stay informed of any updates or modifications that may affect your use of our services.
The Website is an online platform that connects ticket sellers and ticket buyers seeking to respectively sell and buy tickets for events that will allow them an admission or entry to an event (the "Tickets"). The Website provides a comprehensive marketplace service that allows users (any person or legal entity) who would like to buy tickets (the "Buyers") to find users who want to sell tickets (the "Sellers"). Our platform facilitates these transactions while ensuring security and reliability for all parties involved. The Website does not take title to the underlying ticket and the actual transactions are between the Buyers and Sellers.
The prices listed on this website reflect the degree of difficulty in obtaining these tickets and are determined by the seller's initial price and the transaction fees added on top. Final ticket prices are higher than their face value & fluctuate according to supply & demand dynamics in the secondary ticket market. faneventticket.com is solely a marketplace in which sellers can sell their tickets & buyers can buy tickets to access high demand events. While operating this marketplace, we aim to provide a reliable service, offer fair prices based on market conditions, and deliver friendly, responsive Buyer support throughout the entire purchase process.
The Website is not connected to or affiliated with any box office, venue management, or primary ticket seller. We are not sponsored by or officially associated with any of the venues, teams, performers, or organizations whose tickets this website provides. We operate independently as a secondary marketplace for ticket transactions between private parties.
The term "Communication" means any communication between The Website and the Buyer or the Website and the Seller whether by email, text message via mobile phone or website and/or facsimile machine and/or via live instant text messenger or live text chat service and/or sent by regular mail or post service and/or via courier company or any other electronic or physical printed document. All communications are designed to provide clarity and transparency throughout the transaction process.
The term "Confirmation" means a signed approval of the booking made by a Buyer that will be communicated to the Buyer by The Website via email address which has been provided by the Buyer once placing an order. This confirmation serves as the official verification that the transaction has been processed successfully and contains important details about the purchased tickets and event information.
Certain services provided by the Website require registration. To register as a Customer, the Buyer must provide his full name, address (including state/country), phone number, and email address and any other information as may be required by the Company in order to provide the requested services. This information ensures we can properly fulfill your orders and maintain appropriate communication channels. All personal information collected during registration is handled according to our comprehensive Privacy Policy, which outlines how we safeguard your data.
A Buyer will need a username and password to access certain areas of the website. Maintaining the security of your username and password is your responsibility, and the Company will not be held responsible for any action taken under your username or password. We strongly recommend using unique, complex passwords and avoiding sharing your login credentials with others. Regular password updates are encouraged to maintain optimal account security.
The Company is obliged to preserve the privacy of the users via this Website. To understand how the Company protects your personal information, such as your name and address, please read the Company's Privacy Policy. This document details our data collection practices, storage protocols, and the circumstances under which information might be shared. Except as stated in the Privacy Policy or in these T&C, your personal information will be deemed to be confidential and handled with appropriate security measures.
Any non-personal information or material sent to the Company and/or provided by you through this Website will generally be deemed to NOT be confidential. This may include feedback, suggestions, or general inquiries that do not contain personally identifiable information. You understand and agree that we may disclose information about you if we have a good faith belief that we are required to do so by law or legal process, to respond to claims, or to protect the rights, property, or safety of the Company or others, or as stated in our Privacy Policy.
All online payments are highly secured and encrypted with a Secure Socket Layer protocol (SSL) for maximum transaction protection. Our payment processing systems comply with industry standards for e-commerce security, ensuring your financial information remains protected throughout the purchasing process. For further details regarding our payment security measures and data handling procedures, please refer to our privacy policy.
The information available through this Website may include, but is not limited to, photographs, images, illustrations, text, graphics, logos, and digital downloads (collectively referred to as the "Content") is protected by copyright pursuant to the applicable international copyright laws. This protection extends to all original material presented on our platform, regardless of whether copyright notices appear on the materials themselves.
You acknowledge and understand that the Company and the information providers that make their materials available to you via this Website retain all rights and title to any and all intellectual property rights existing in such materials. This includes but is not limited to copyrights, trademarks, service marks, and patents associated with our Content. You agree to abide by all additional copyright notices, information or restrictions appearing on protecting any part of the Content.
The Content is protected by copyright pursuant to the applicable international copyright laws. You acknowledge and understand that Company and the information providers that make their materials available to you via this Website retain all rights and title to any and all intellectual property rights existing in such materials. Unauthorized use, reproduction, or distribution of this Content may result in severe civil and criminal penalties, and will be prosecuted to the maximum extent possible under law. You agree to abide by all additional copyright notices, information or restrictions appearing on any part of the Content.
The Buyer agrees not to copy, sell, publish, reproduce, distribute, retransmit, or otherwise provide access to the content to anyone. This restriction helps maintain the integrity and value of our proprietary information and services. However, a Buyer is permitted to make one copy of the applicable content for his personal use only, provided that all copyright and proprietary notices remain intact.
Any information and content made available through this website is published as a service only. Such information and content are subject to various updates, which might occur from time to time to ensure accuracy and relevance. The Company strives to maintain current information but does not make any assurances and shall not be held responsible with regard to the accuracy of such information and content or the results or output that derives from use thereof. Users are requested to independently verify all information, results, and output before making any decisions based on website content.
This website may contain and offer, inter alia, links and references to information and resources made available on the web which are not owned and/or controlled by the Company, including without limitation sports events, schedules, and tables. Accordingly, you are required to verify all third-party information published through this Site before relying on it. The Company uses great commercial efforts to publish true and correct third-party information but cannot be held responsible for any such third-party data and you may not rely upon such third-party data without independently verifying its accuracy, completeness, and timeliness.
The Company may run advertisements and promotions from third parties on its or its licensors' websites to enhance user experience and provide additional services. Your correspondence or business dealings with, or participation in promotions of, advertisers other than the Company found on or through this Site, including payment and delivery of related goods or services, and any other terms, conditions, warranties, or representations associated with such dealings, are solely between you and such advertiser. We encourage you to review any third-party terms and conditions before engaging in transactions.
The Company is not responsible or liable for any loss or damage of any sort incurred as the result of any such dealings or as the result of the presence of such advertisers on this Site. This includes, but is not limited to, financial losses, delivery issues, or quality concerns related to third-party services or products.
The Buyer can use this Website, including its content, for personal use only. Any commercial usage is strictly prohibited without prior written consent from the Company. Personal use includes browsing, searching, and purchasing tickets for individual or family entertainment purposes.
The Buyer agrees not to sell, publish, reproduce, distribute, retransmit or otherwise provide access to the content to anyone. This restriction includes sharing access credentials, creating derivative works, or using automated systems to extract data from the website without explicit permission.
However, you are not permitted to use this service for the purpose of regularly providing other individuals with access to Content obtained through this Website. Except as provided immediately above, you may not modify, publish, transmit, participate in the transfer or sale of, reproduce, create new works from, distribute, perform, display or in any way exploit, any of the Content, in whole or in part. Your use of this Website and any Content must comply with any and all applicable laws, rules and regulations, including intellectual property laws and data protection requirements.
This Website can be accessed from countries around the world and may contain references to the Company's products, services, and programs that are prohibited in your country due to local regulations and restrictions. These references do not imply that the Company intends to announce such products, services, or programs in your country, and users should be aware of their local laws before attempting to purchase tickets.
This Website is controlled and operated by the Company from its primary jurisdiction. The Company makes no representation that materials in this website are appropriate or available for use in other locations, and access to them from territories where their contents are illegal or prohibited is not authorized. The Company reserves the right to block access from certain jurisdictions as necessary to comply with legal requirements.
A Buyer who chooses to access this Website from other locations does so on his/her own initiative and is responsible for compliance with applicable local laws, including but not limited to import/export regulations, tax implications, and consumer protection statutes. We reserve the right to prevent the sale of secondary market tickets to UK citizens to matches held in the UK in accordance with applicable regulations and company policies.
Booking of tickets will be deemed as done once your order is properly recorded in the Company's server and payment authorization is received. Customer's booking must contain all the necessary information required to enable us to charge your credit card and deliver your tickets in time, including accurate contact details, delivery address, and payment information. The booking system is designed to guide you through this process efficiently.
Giving false, wrong, or missing details may result in non-delivery of tickets and in such case the Buyer will be held liable for payment in respect of forwarding and booking charges. Please fill your details accurately and review them before submission. The submission of false personal details is strictly prohibited according to law and may result in order cancellation or legal consequences.
The Buyer agrees to forward all the necessary information, as may be required for the Company to process, and complete the purchase, including without limitation, providing a copy of his/her Passport and/or a photocopy of both sides of the credit card used for the purchase. These verification steps are implemented to ensure transaction security and prevent fraudulent activities.
Once you have placed your order with the Company together with all necessary information needed and an approval has been received from the Customer's credit card company for executing the purchase, the Company will issue you "Order Confirmation" document with all your transaction details. This confirmation serves as your receipt and proof of purchase.
The order will be considered as finalized once the Buyer has either received the "order confirmation" document or if required by the company, have signed the confirmation document and it has been accepted by the company via email or fax. The Company will send you an email confirming your transaction has been finalized once your signed confirmation document has been received and approved by the Company.
Once the Company approved to the Buyer that his/her order has been finalized the order cannot be altered and/or cancelled by you, except in accordance with the possibilities mentioned under the chapter headed "Cancellation of an Order" in Chapter 8D. An order that was not confirmed as finalized will not bind the Company. It is therefore essential that you carefully review all order details before finalizing your purchase.
Buyer will be charged as indicated on the website at the time of the actual purchase. All prices are displayed in the relevant currency and include applicable taxes unless otherwise stated. Notwithstanding the above, the Company reserves the right to alter prices of items and/or services as displayed on the Website and it may do so in its sole discretion without prior notice. Customers are urged to notice that the price they are charged may be substantially higher than the face value printed on the ticket due to the nature of the secondary market.
Buyer should also be aware that in the case he has placed an order in the shopping cart but for some reason he did not complete the transaction on time, his shopping cart session may expire, and he will need to do the whole process once again. However, the Buyer may see that the price for the ticket has changed. Such a scenario might occur due to the natural fluctuation in supply and demand characterizing the secondary ticket market. We recommend completing purchases promptly to secure advertised prices.
Customers are urged to notice that charges by The Website are with an additional booking fee per ticket. These fees cover transaction processing, customer service, and platform maintenance costs. The total amount payable will always be clearly displayed before you confirm your purchase.
Unless specified otherwise (i.e. "Away fans section", "[team A]-A/B" in the case of Neutral venues), all tickets offered are for the home section and therefore it is mandatory that the Buyer will follow stadium guidelines and cannot support in any way the away team. This includes, but is not limited to, wearing an away team jersey, cap, scarves, cheering or singing away team hymns, or displaying anything that represents the away team that may offend home supporters. The Company will not be held responsible for any actions taken by stadium officials or any confrontation with home supporters. Additionally, the Company will not offer any refund or compensation to an away supporter who decided to purchase a home seat despite these explicit warnings. In international competitions, fans associated with the away team nationality (via citizenship, first/last name, or other resemblance) will be considered as away supporters as well and are subject to the same guidelines.
All payments made while purchasing tickets must be processed through a valid credit/debit card which can be cleared by one of the lawfully operating credit card companies as approved by the Company or its credit clearance provider. Bank transfers may be accepted as an alternative payment method only if specifically approved by the Company in advance. All payment information is securely processed and stored in compliance with international data protection standards to ensure maximum security for our customers' financial information.
All orders are final and binding upon the Buyer and cannot be cancelled without the written acceptance of cancellation by the Company. Such acceptance of cancellation does not guarantee that the Buyer will receive any refund or partial refund. The Company maintains sole discretion regarding refund eligibility and amounts based on the specific circumstances of each cancellation request.
This Website adheres to the Transaction cancellations policy as stated in the European Law DIRECTIVE 2011/83/EU (Oct 15, 2011) for the protection of consumers in respect of distance contracts. Article 16 (exceptions from the right of withdrawal) clearly states that a client submission of a booking for transport (flight, bus, etc.) or accommodation (hotels, apartments, etc.) or catering or leisure services or leisure events (tickets), shall not be provided with the right of withdrawal (the 14 days cooling-off period). These exceptions are designed to protect service providers from financial losses associated with last-minute cancellations.
The Company reserves the right to cancel an order fully or partially at its discretion. In such a case, the Buyer will be refunded under normal circumstances within 90 working days from the date of cancellation. The Company will make reasonable efforts to process refunds more quickly when possible and will communicate any delays to affected customers.
Any shortcomings in relation to the execution of the services provided through the Website cannot be attributed to a party should these not be due to the fault of the party or when said party cannot be deemed responsible for them in accordance with the law, the Terms and Conditions, or according to generally accepted standards. The Company may consider the following as force majeure should the Company's shortcoming be partly or fully, but not limited to, the result of war, terror attacks, public safety threats, mobilization, riots, flooding, fire, epidemics or public health restrictions, accidents, strikes, occupations, measures set by the government, non-delivery of required tickets to the Company by third parties, and other unforeseen events of major scale. In such cases, the Company will assess the situation and will seek to find the best possible solution that is within its reasonable ability and will notify the customer accordingly and within a timely manner. The Company will make every reasonable effort to minimize disruption to customers' plans while balancing necessary safety and regulatory considerations.
Changes to event date, time, or venue are not connected to The Website but are determined by the official event organizer. Customers are strongly advised to check occasionally for the correct date and time and make personal arrangements for attending the match on the new date and time. We regret that no refunds will be made for postponed matches - tickets remain valid for the rescheduled event. The Website retains sole discretion to issue a refund in exceptional circumstances. We recommend that customers consider flexible travel and accommodation arrangements when planning to attend events, particularly during seasons when weather or other disruptions may be more likely.
Once the Company has confirmed to the Buyer that their order has been finalized, the order cannot be altered and/or cancelled by the Buyer under any circumstances unless explicitly approved in writing by the Company.
In cases where event organizers have postponed a match and/or the match remains in "to be announced" status regarding the new date and time, no refund will be offered. The tickets for the original date of the event remain valid for the rescheduled event. The Company will make reasonable efforts to communicate any updates regarding postponed events to affected customers as soon as this information becomes available from event organizers.
In cases where an event has been cancelled or is scheduled to be played behind closed doors (with no audience or in limited venue capacity), or where restrictions have been imposed on the event due to reasons such as: war, terror attacks, public safety threats, mobilization, riots, flooding, fire, certain weather conditions, epidemics or public health restrictions, accidents, strikes, occupations, measures set by the government, non-delivery of required tickets to the Company by third parties, and other unforeseen events of major scale, the Company will thoroughly investigate and assess the situation. We will seek to find the best possible solution within our reasonable ability and will notify affected customers accordingly within a timely manner. The Company will work diligently to secure appropriate compensation for customers whenever possible based on the policies of the event organizers and venue management.
In cases where the Company mistakenly delivers tickets in the wrong category, the Buyer, after providing sufficient proof of the discrepancy, will be reimbursed with the difference between the categories in accordance with the ticket prices published on the website on the actual date of purchase. If you have received a better category (an upgrade) than what you purchased, you will not be charged the price difference. Our customer service team will work promptly to resolve any ticket category discrepancies and process any applicable reimbursements efficiently.
If tickets were purchased as adjacent seats but tickets to non-adjacent seats were mistakenly delivered, after providing sufficient proof and upon Company approval, you will be reimbursed with an amount of 10% - 15% of the ticket price paid, based on the distance between the seats. The Company strives to fulfill all seating requests as specified at the time of purchase and recognizes the importance of adjacent seating for groups attending events together.
If the Company fails to deliver a compatible ticket to the event due to reasons attributable to it (the company's fault), the Company's only obligation and liability will be limited to a refund up to a maximum of 100% of the ticket price of each ticket not delivered. This refund will be processed within our standard refund timeframe once the delivery failure has been confirmed.
If the Company cannot provide the tickets for any other reason that is not attributable to it (not the company's fault or not under its reasonable responsibility), a refund will be issued and a notification will be sent to the customer. However, the Company reserves the right to deduct the booking fee and any other costs involved before issuing the refund. The Company will do its best to provide notification in advance of the event whenever possible to allow customers to make alternative arrangements.
For any other reason not mentioned above, the Company will review each case individually based on its specific circumstances, and will update the Customer in a timely manner about its conclusion and any proposed resolution.
Once a refund has been approved by the company, it will be processed and returned to the buyer under normal circumstances within 90 working days from the refund approval date. The refund will be issued to the same payment method used for the original purchase unless otherwise agreed upon in writing.
It is the Customer's sole responsibility to provide the Company with the correct shipping address and/or other details as may be reasonably required by the Company for the accurate and timely delivery of the tickets. Customers should verify all delivery information before completing their purchase and notify the Company immediately of any errors or necessary changes.
The Buyer is obliged to inform the Company of the final delivery details or any change of such details no later than one week prior to the event. In cases where tickets cannot be delivered due to club regulations, late order, or a requested pick-up point, the tickets will be delivered up to 2 hours before the match at a designated location. The Company will communicate these arrangements clearly to affected customers.
By purchasing tickets through The Website, the Buyer grants the Company unconditional consent to deliver his/her tickets through reputable third-party delivery companies such as Royal Mail, DHL, UPS, FedEx, or with our own local couriers. The Company selects delivery partners based on reliability and tracking capabilities to ensure maximum delivery success.
Shipment via courier or other third party shall be at the Customer's sole expense and risk, and the Company shall not be held liable for any delays, damages, loss, and/or misplacing of the tickets by the third party delivering the tickets. The Company delivers tickets in several different ways to accommodate various customer needs and event requirements:
By post (locally or internationally): A tracking number will be forwarded to the Buyer via the email address provided to the Company during registration. The Buyer can monitor delivery progress through the courier's website by entering the tracking number provided.
Please note that if no one is available at the delivery address to sign for the shipment, you will receive a "while you were out card" – indicating that your shipment is awaiting collection at the local post office. The Company will not be held liable in scenarios where a "while you were out card" has been issued by the postal service and the Buyer fails to collect their tickets from the local post office. In such cases, the tickets will be considered delivered as agreed.
By private courier - hand delivery to any residence or hotel. Refusal to receive and sign for the tickets from any person specifically authorized by the Buyer to receive the tickets on his/her behalf, or from any hotel representatives authorized by the Buyer to receive the tickets, will be considered as order delivered as agreed. Such authorized representatives must sign with their full name acknowledging receipt of the correct tickets in quantity and category as ordered. In such cases of refusal, the Company will not be held liable for non-delivery of tickets and no refund will be issued.
At a Pick-Up-Point (also known as meeting/collection point): For customers attending only for the match and returning home immediately after, or in cases of late orders (within 48 hours prior to the match), a convenient pick-up-point will be arranged. The pick-up-point information will be communicated to the Buyer 24 hours prior to the match via the email address provided during website registration.
Failure of the Buyer to attend the pick-up-point at the agreed time will be considered as order delivered, and the Company will not be held liable for non-delivery of tickets. The Company reserves the right to charge a fee of 30GBP or more if a special pick-up point needs to be arranged. Pick-up points are primarily available in major cities and for significant events but may not be available in every event location.
A pick-up-point will be announced no later than the day before the match (except for last-minute orders, where information will be provided as soon as possible) with complete details including location address, contact phone number of the delivery person, and collection time. We strongly recommend that Buyers have a functioning mobile phone capable of making and receiving calls during their trip. The Company cannot be held responsible if there is no way to contact the Buyer in a timely manner during the delivery process.
E-Tickets (electronic tickets sent to the Buyer digitally via email): These tickets will be delivered to the email address provided during registration and should be either printed on paper or displayed on a mobile device for entry, according to the venue's requirements.
Mobile tickets (downloadable tickets for mobile devices such as smartphones or tablets): Complete instructions with ticket details and a link for downloading the required app to a mobile device will be sent to the customer's registered email address. The ticket can be presented at the venue entrance by displaying it on the designated app provided by the event organizer.
Stadium Collection - some tickets must be collected directly from the stadium, usually with proof of ID or a voucher provided by our company. Full details and instructions for stadium collection will be sent to the Buyer prior to the match, including collection location, required identification documents, and recommended collection times.
The Website guarantees to deliver the Customer's tickets in a secure & safe manner and on time for the match. Due to the late release of tickets by event organizers, we typically dispatch tickets 3-4 days prior to the match but no later than 1 day before the event to ensure their arrival at the Customer's shipping address up to 24 hours prior to the match. Our delivery team monitors all shipments and is available to address any delivery concerns.
Admission tickets for events sold through this website may be provided as E-Tickets, in which case the tickets will be emailed to the Buyer at the email address provided during registration. Once emailed to the Buyer's email address, the tickets will be considered as delivered. We recommend adding our email domain to your safe senders list to prevent delivery issues.
Tickets might also be in the form of paper tickets or member cards (plastic cards). Member cards will always carry the card holder's name printed on them. Once a Buyer receives such member cards, they must strictly follow the instructions accompanying these cards to ensure proper usage and venue entry.
These instructions include details of the actual seats at the venue (i.e., turnstile/block, row & seat number), instructions on how to use the member cards, where and how to return them if required, and an emergency contact number should any problem arise. Failure to follow these instructions may result in denied entry to the venue.
The Company shall not be held liable if a Buyer is denied admission to an event except insofar as the denial is due to willful misconduct by the Company. We recommend arriving at venues with ample time before the event to resolve any potential entry issues.
The Buyer attends the venue entirely at his/her own risk. The Company shall not be held liable for any damages that the Buyer may suffer while traveling to or from the venue or for any damages the Buyer may suffer while attending such a venue. We recommend that customers obtain appropriate travel insurance when attending events, particularly for international travel.
It is the Customer's sole responsibility to obtain the correct venue address, dates, kick-off time, and pick-up details for their tickets. While the Company provides this information as a courtesy, verifying these details independently is strongly recommended.
The Buyer will not be provided with replacement tickets in the event of lost, stolen, or damaged tickets. We strongly recommend keeping tickets in a secure location and handling them with care until the event.
Changing Delivery Details - Buyers may email our delivery team with new delivery information, but changes will only be implemented if confirmed by the delivery manager, especially if delivery is already in progress or if there are restrictions on the delivery method and/or timing. We recommend submitting any delivery changes as early as possible to increase the likelihood of accommodation.
Changing Delivery Details - Customers may request delivery detail modifications by emailing our dedicated delivery team. Please note that changes will be implemented only after receiving explicit confirmation from our delivery manager, particularly for deliveries already in progress or those with specific time and method restrictions. We strive to accommodate reasonable adjustment requests whenever operationally feasible while maintaining our service standards.
Problem Solving and Emergencies - All customers are required to carefully follow the instructions and guidelines provided with their delivery confirmation and through our communication channels (email/phone/chat). Should you encounter any issues with your order, it is imperative that you contact our Customer Support team immediately via phone, live chat, or email. Prompt reporting allows our delivery specialists to intervene quickly and resolve the situation effectively. Please understand that if problems are not reported in a timely manner, preventing our team from having the opportunity to implement appropriate solutions, our ability to fully address your concerns may be limited.
Seating Arrangement Policies - The configuration and grouping of seats is determined according to the following guidelines:
"Smart Booking" - Special Seating Arrangement at Camp Nou, Barcelona
In accordance with the new system implemented by FC Barcelona, seating arrangements will be allocated following specific logic referred to as "Smart Booking":
Seats in pairs may be configured as:
Seats of 3 or more together:Currently, this configuration is not available unless explicitly specified and confirmed in your booking confirmation.
Third-Party Usage - Except for our contractual obligations to you as the registered ticket purchaser outlined herein, our Company shall not bear any liability or responsibility toward any third parties using the purchased tickets. We recommend sharing all relevant event information with anyone who will be using tickets purchased under your name.
Compliance with Venue Rules - It is the Customer's sole responsibility to abide by all rules, regulations, policies, and codes of conduct established by local authorities and/or event organizers. The Company shall not be held liable for any damages or losses incurred if entry is denied or if you are expelled from the event by local authorities or organizers due to non-compliance with established guidelines.
Except as expressly provided otherwise in a written agreement between the Buyer and the Company, whether express, implied, statutory or otherwise, this website and all materials and services accessible through it are provided on an "as is" basis. We strive to provide accurate information, but cannot guarantee complete accuracy in all circumstances.
The Company, to the fullest extent permitted by law, disclaims all warranties including but not limited to implied warranties of merchantability, non-infringement of third parties' rights, and fitness for a particular purpose. This comprehensive disclaimer applies to all aspects of our service delivery.
The Company, its affiliates, and licensors make no representations or warranties regarding the accuracy, completeness, security, or timeliness of services, content, or information provided through the website or systems. No information obtained via the Company's systems or website shall create any warranty not expressly stated by the Company in these terms of use.
Some jurisdictions do not allow the exclusion of implied warranties or limitations on the duration of implied warranties, so the above limitations may not apply to Customers residing in these locations. In such cases, applicable local consumer protection laws shall govern warranty provisions.
The Company makes no warranty that the website or services provided will be uninterrupted, timely, secure, or error-free. Furthermore, we do not guarantee that the Website or any services, information, and content provided thereby or via applicable servers are free of viruses or other potentially harmful components.
Although the Company employs reasonable measures to exclude viruses and similar threats from this Site, we cannot ensure complete protection. The Company assumes no responsibility and shall not be liable for: (i) damages to or viruses that may infect your computer equipment or other property resulting from your access, use, or browsing of this Website, or from downloading any material, data, text, images or other content; no liability is accepted for viruses or similar threats.
Please implement appropriate safeguards before downloading information from this Site; and (ii) any damages and/or losses resulting from your unverified reliance on information provided to the Company by third parties. We recommend verifying critical information through multiple reliable sources.
To the fullest extent permitted by applicable law, under no circumstances shall the Company or any of its subsidiaries, affiliates, stockholders, directors, officers, employees, licensors or suppliers (the "Company Parties") be liable, jointly or severally, to you or any other person as a result of the Customer's use or access to the website or any content appearing via the website and related services for any indirect, consequential, incidental, special, punitive or exemplary damages.
This includes, but is not limited to, damages for loss of revenue, profits, use, data, or other intangibles (collectively, the "Excluded Damages"), whether characterized in negligence, torts, contract, or other theory of liability, even if any Company Parties have been advised of the possibility of or could have foreseen any Excluded Damages, and regardless of any failure of an essential purpose of a limited remedy. If any applicable authority holds any portion of this section to be unenforceable, then the liability of the Company Parties shall be limited to the fullest possible extent permitted by applicable law.
Participation in forums or similar interactive features made available through the website will be governed by the "Forum and Participation Guidelines" section referenced below. These guidelines are designed to ensure respectful and productive discourse among users while maintaining a positive experience for all participants.
The Buyer agrees to indemnify, defend, and hold harmless the Company, its officers, directors, employees, agents, licensors, suppliers, and any third-party content providers to this website from and against all claims, losses, expenses, damages, and costs, including reasonable attorneys' fees, resulting from any violation of these Terms by you. This indemnification extends to all actions taken under your account or using your purchased services.
The Company reserves the right to refuse access to this Site, or to any part of it, and/or to suspend or terminate provided services to any user, in its sole discretion and without prior notice. Such actions may be taken in response to violations of our terms or for other reasons determined by the Company.
The Company will be entitled to terminate the contractual arrangement with you, in its sole discretion and without giving prior notice. Upon termination of the contractual arrangement and/or cancellation thereof, you are required to immediately cease using this Site and any associated services provided by the Company.
The Company retains the right to cease supplying services through the website and/or to cease operating the website, in whole or in part, at its sole discretion. We will make reasonable efforts to notify customers of significant service changes whenever practical.
The Company reserves the right to seek all remedies available at law and in equity for violations of these Terms, including but not limited to the right to block access from a particular Internet address to this Website and any other provider and their features. We may also pursue appropriate legal action against serious violations that may cause harm to our Company or other users.
The Terms and Conditions are governed by and construed in accordance with the laws of Cyprus. Any action arising out of or relating to these Terms and Conditions, which the parties are unable to amicably resolve between themselves within 30 days, shall be exclusively referred to arbitration in Cyprus in accordance with the Rules of Conciliation and Arbitration of the International Chamber of Commerce by one arbitrator appointed in accordance with said rules. Said arbitration shall be conducted in English, and the arbitrator shall be obligated to provide reasoning for their decisions.
These Terms constitute the entire agreement between the Buyer and the Company with reference to this website. Use of this website is unauthorized in any jurisdiction that does not give full effect to all provisions of these Terms and Conditions, including without limitation this paragraph. We recommend reviewing these terms regularly to stay informed of your rights and obligations.
In the event any provision of these Terms and Conditions shall be deemed unenforceable, void, or invalid, such provision shall be modified to make it valid and enforceable, and as so modified the entire Terms and Conditions shall remain in full force and effect. No failure or delay in exercising any right, power, or privilege hereunder shall operate as a waiver thereof, nor shall any single or partial exercise thereof preclude any other or further exercise thereof or the exercise of any other right, power, or privilege hereunder.
The Company reserves the right to change, suspend, or discontinue any aspect of the services and content provided through this Website at any time, without notice or liability. The Buyer should periodically check these Terms and Conditions and Privacy Policy posted on this Website to review the current terms and guidelines applicable to their use. Customers' continued use of this Website after such revisions constitutes your acceptance of these revisions and updated terms.
The Website/Company reserves the right to alter, update, or otherwise change these Terms and Conditions at any time. Any such changes will be posted on this page with an updated revision date. You should periodically review this document to stay informed about the current terms and guidelines applicable to your use of our services. Your continued use of the Website following the posting of such changes indicates your full acceptance of those changes and updated policies.
This document was last updated on: 15/02/2026 10:20 GMT
Faneventticket.com is operated by G.M.A Events & Hospitality, aadress Harju maakond,Tallinn, Kesklinna linnaosa, Tornimäe tn 5, 10145,
